Why AI will be an enabler for care work. Healthcare delivery is migrating away from the hospital.As care delivery and consumer expectations change, the traditional fee-for-service model has already morphed into the new era of health-care consumerism – a patient-organized mix of self-care, urgent care, and in-home care, avoiding emergency rooms or long wait for a doctor visit. More seniors used telehealth at home during the pandemic – and today the landscape is set for growth in the use of AI in care delivery to augment, assist, and in some cases provide care:
OR IMMEDIATE RELEASE (October 30, 2023) – Icon and Caspar AI are pleased to announce a strategic partnership to leverage Generative AI for improving resident safety and engagement.
Caspar provides a comprehensive 24/7 safety net for residents with passive contactless sensors – no cameras or wearables are needed. Caspar is free for eligible residents and the communities may generate $144,000 in topline revenue for every 100 residents.
With Icon’s engagement and communication platform, the communities can now enhance the experience for their staff, residents and families.
You know the statistics and they are alarming. Doctors and nurses are burning out, especially in the ER. Turnover is highest in the lowest-paid care positions – home care is at a high point at 77% as of 2022. Pressure is growing in senior living to ‘keep people well’ in conjunction with a higher level of acuity of care needs. Demand and costs are up, and availability of workers is down. Add the baby boomer population growth – all will pass 65 in just 7 more years -- in conjunction with a shortage of workers able and willing to help them. Hospitals are closing, particularly in rural areas – boosting expectations about care delivery in the home. And in 2023, AI technology is emerging to manage and even improve care. Here are four observations from the just-completed research interviews on this topic: