telehealth

ATA’s live event return to Boston. This week the American Telemedicine Association (ATA) conference, charmingly titled “What Now? Creating Opportunity in a Time of Uncertainty,” returned to a live format event in Boston. For those wondering, the event title relates to 'reimbursement uncertainties, workflow challenges, and investments needed.' Most of the exhibitor list of companies' focused on improving the efficiency and effectiveness of provider workflow and businesses. But some offered innovation for patients, whether in virtual visits and care, vital sign measurement, and improvements to patient experience. One might note that individuals 55 and older account for more than half of healthcare spending, with costs rising with age.  Here are five from the ATA event, content from vendor websites:

What is broadband and why should seniors want it?  The buzz about broadband and older adults has grown louder since the start of the pandemic – which worsened social isolation for so many older adults. A just-released report sponsored by the Humana Foundation and OATS called Aging Connected, made the case that nearly 22 million seniors (age 65+)  lack wireline broadband access at home. Not a surprise -- that follows other reports over the past year or two like Pew (2019), which noted that only 59% of the 53.7 million aged 65+ have home broadband.  This new report has a point of view -- despite surveys that indicate that people use their smartphones (wireless versus "wireline") to access the Internet, truncated screens can be problematic. The report notes difficulty with financial and document management/editing – as well as limitations in using social networking and engagement technology.  Issues have often been noted that act as barriers to accessing services like telehealth for example. In fact, lack of access to a portal for vaccine appointments has recently emerged as a new broadband divide.

November revealed a growing sense of urgency about older adults. What has been the impact on them of the daily onslaught of Covid-19 statistics? What about nine months of ceaseless updates about case counts? Has this produced a permanent fear of contact with others, including families, especially on holidays? Public-private partnerships are forming to bring devices and products to older adults, now isolated for as much as 9 months. Will that help? Tech firms are trying to boost access to the internet and devices – will this become 2021 action priority for non-profits and government? And much more will be different for an older population – the real seniors, aged 75+, perhaps previously unnoticed by media. In fact, older adults have often been ignored by marketers even as boomers have all the money.  Here are four blog posts from November: