By 2013, phone-based navigation will be the dominant form of turn-by-turn navigation -- today more than one-third of North American consumers own or use some form of navigation services. So says a new Forrester Research analysis.
So I've said it: Technology access for senior housing residents (along with financial counseling on how to sell their homes) should be a differentiator now -- while facility unutilized capacity is so obvious and painful. Swapping out aging infrastructure could even save them money in their operations.
Recently I sat next to a neurologist on a flight who complained to me about a vexing problem. Elderly patients with dementia would arrive at her office to have their medications adjusted, but would bring no documentation of what they were already taking. Often the patient arrived from an Assisted Living or nursing home facility -- their excuse? Carrying the paperwork in the van was a violation of the patient's privacy.
