product snapshots
Brief snapshot related to a specific product or service
Submitted by Laurie Orlov on Thu, 10/08/2009 - 10:05
Years ago when I was searching for a nursing home for my mother, I was amazed at how few websites there were that help in finding senior housing. That was then. Now there are oodles -- almost impossible to keep straight and the business models may not be obvious, the value even less so. Today I will attempt to clarify types, offer a few examples, and attempt to explain the busines model. As with every other web-based initiative, consolidation and shakeout in this world is inevitable and appropriate. >>> Read more . . .
Submitted by Laurie Orlov on Tue, 10/06/2009 - 11:42
I tend not to write about gadgets -- but the TV remote has bugged me for a while -- since the analog-digital switch, my mother-in-law struggles to use the remote control of her new digital TV. Sometimes she gets it by reading printed directions. Sometimes she just yanks the cord out of the wall to turn it off. Somehow, I don't think she is the only one who used to have an older-style dial TV that you walked up to and switched on. From an e-mail I received recently: "When we gave the new TV to my husband's mother, she said, "what's with all the buttons? Up, down, off, on. >>> Read more . . .
Submitted by Laurie Orlov on Mon, 10/05/2009 - 13:54
It's only early October -- many trade shows and events ahead. Prior to attending any of the fall and winter product launching events, I wanted to let you know of some companies I've heard from in recent months -- and invite those in the aging technology, caregiver website/directory business, and telehealth arena to send me your press releases (now posted on the site). And if you know of someone I should know about, let me know. >>> Read more . . .
Submitted by Laurie Orlov on Mon, 09/14/2009 - 15:10
Following the post I did on the Philips call center, one anonymous comment was quite critical of the service, particularly in terms of response time. I assume this was written by a departed Lifeline employee who has joined another company, which is the reason for it being anonymous. Okay, fine. >>> Read more . . .
Submitted by Laurie Orlov on Sat, 08/15/2009 - 14:14
I was fortunate to have an experience this week listening on calls when the Philips Lifeline pendant was activated. The calls have stayed with me -- and probably will continue to be on my mind for a long time. Philips executives Deb Citrin (Philips Healthcare), Sharon Thompson (Philips Medication Compliance, part of Lifeline), and Mark Ruthorford, Director of Marketing for Philips Lifeline, hosted an informative 3-hour visit to Philips' location in Framingham, MA where the call centers are located. We toured both call centers -- and I learned about the infrastructure behind the calls -- more than 8 million per year. >>> Read more . . .
Submitted by Laurie Orlov on Fri, 07/31/2009 - 15:40
Yeah, yeah, Skype is cool for boomers and seniors -- especially grandparents. Free video conferencing with the grandkids and free long-distance calls -- even if some of them are a bit flaky in quality, probably due to a poor Internet connection. And the teaser (of course) is to upgrade you to their low, low international long distance phone plans. Okay, sounds good -- and I know folks love it -- "Do you Skype?" is a frequent starter for planning a meeting. But let's just forget Skype for a minute -- a jaw-dropping service may be around the corner -- Google Voice.
>>> Read more . . .
Submitted by Laurie Orlov on Mon, 07/27/2009 - 18:15
So it's not the first time I have had the Kindle presented as a technology for seniors -- in a recent overview I did for a senior center, one of the attendees observed that I had left the product out. Two days ago as I walked past two elderly individuals seated on motorized scooters in the back of an ampitheater in Chautauqua NY, a family member poked me as we walked by -- they were listening to music side-by-side AND reading books on their Kindles -- which they might have learned about at the Amazon product forum for seniors. I think they were friends.
>>> Read more . . .
Submitted by Laurie Orlov on Mon, 07/06/2009 - 09:16
I can hear objections already -- yet another tool for adult children to avoid talking with or visiting aging Mom or Dad. But founder Neil Moore (many years in Health IT) may be onto something with Connect for Healthcare. This is a new subscription-based service that enables care providers to use a structured and secure way to communicate status to family members about their loved ones who are receiving some sort of long-term care. >>> Read more . . .
Submitted by Laurie Orlov on Sat, 06/13/2009 - 11:31
The medication reminder world has had three tiers of product offerings -- telephone-based reminders, reminders linked to emergency response offerings, and electronic pillboxes. And medication errors, including those from incorrectly filling pillboxes, continue to be vexing. >>> Read more . . .
Submitted by Laurie Orlov on Sat, 06/06/2009 - 09:09
Jitterbug announced a new phone this past week -- the Jitterbug J -- that I find striking -- simply because of its newly announced LiveNurse capability, offered as an additional service. Base service rate plans have risen from $10/month to $14.99 (50 minutes). The $147 phone (not cheap!) is Bluetooth compatible, sleeker looking, with a speaker for hands-free/headset use. >>> Read more . . .
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