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Tech support comes of age

Facebook friends are fine, but devices rule. Yesterday’s Facebook hullabaloo should be placed in a larger context – not only do they not make a physical product, but your Friends beam at you through a gazillion different and ever-more-mobile devices.  Forget Facebook for a second, because it might be just today’s pet rock front end. Let’s mull over those gazillion different devices. Just who will support you, regardless of your age and how tech smart you think you are, as they multiply in your environment like weeds? Who helps you with making these devices work properly with other tablets, computers, and cloud and installed software? The Genius at the bar is a bit vendor-specific, don’t you think? And the IT folks that you know are busy battling enterprise-wide viruses, and there you are at home and on the phone, with your relatives of all ages as they peer helplessly at glowing screens, plaintively intoning that old refrain, “But it worked yesterday!”

The skills of life expectancy -- working past 65

Perhaps we need a new set of work and life expectations.  Doesn't it strike you as interesting that the so-called 'retirement' age (that is when you can receive full Social Security benefits) has been 65 for a long time? It has bumped up just recently -- but then so has average life expectancy. According to data compiled by the Social Security Administration:  "A man reaching age 65 today can expect to live, on average, until age 83. A woman turning age 65 today can expect to live, on average, until age 85. And those are just averages. About one out of every four 65-year-olds today will live past age 90, and one out of 10 will live past age 95." The oldest age that SSA considers for initial full eligibility is 67 -- for those born in 1960 or later. Meanwhile, the average anticipated retirement age in the US is, what a surprise, age 67.  

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You can’t always get the email you want

Biting the hand that reads you.  Your inbox, I bet, is filled with stuff you don’t want, some of which gets trapped into your spam filters and can be made to disappear with a poof. But what if the sender’s software thinks it is smarter than you are at knowing what that is?  Lately this has happened more than once and I think it is a bit creepy. Today’s example is LinkedIn, which has monitoring tools to see if you’ve opened the e-mail it has sent you. If you don’t open the e-mail often enough, LinkedIn helpfully offers you the opportunity to reduce the frequency of those digests -- summary of posts from my membership in forty LinkedIn Groups.  “Would I like to switch from daily to weekly?” Ya know, if it was really that irritating, maybe I would have switched the settings myself. So I switched the setting back to daily – but LinkedIn will no doubt try to outsmart me.

The long view of Pew -- most older adults are still not online

The Internet haves and have-nots. Pew Research produced an intriguing summary in April, Digital Differences, a long-term comparison report of changes in Internet use between the years 2000 and 2011.  In June 2000, only 12 percent of the 65+ population (aka seniors) were online – and today, 41% are. And just in time for US government agencies switchover to online requirements: the other 59% will need a backup plan. According to a new Washington lobbying group, paper versions of tax forms, savings bonds, annual social security statements and social security checks (switching to direct deposit) will soon be just a memory. So it is important to have accurate data about who has online access and who doesn't -- particularly within a vulnerable population of older adults.

Alzheimer's Association -- it's about the cure, but why?

The National Dinner -- heartrending and motivated.  I was fortunate to attend an amazing dinner last night in Washington as a guest of Philips. This looked like, but was no ordinary awards banquet. The National Alzheimer's Dinner, the organization's largest (and most well-attended, ever) Alzheimer's Association annual fundraising event, hosted by Meredith Vieria and with a parade of famous folk. These included Jane Seymour who has made a documentary about Alzheimer's sufferer Glen Campbell, Maria Shriver who produced The Alzheimer's Project on HBO, and Pat Summitt, the famed Tennessee coach who has early onset (beginning at age 58) Alzheimer's Disease, who was there with her son. Beyond those folk (!), the evening's ceremony included heart-stopping comments from individuals who currently have a diagnosis of Alzheimer's. But then the audience stood up in groups -- first to stand were individuals who have a current diagnosis, then those with a family member diagnosed with Alzheimer's, followed by those caregiving for someone with the disease, finally those with a family member who died as a result of Alzheimer's. Emotionally drained yet?

There goes telehealth, taking it on the chin again

It's another health tech day and Mayo Clinic concludes a study. So who knew? Telehealth monitoring is not effective at keeping patients out of the hospital! So reports a new study from those who (repeatedly) study these things. Does that bode ill for telehealth marketers, who fervently hope that pending re-hospitalization penalties would energize a long-lived but relatively small market. Use of telemonitoring equipment, the study concluded, should continue to be limited to studies. And oh, by the way, doctors need to 'learn how to do something with all of that data!' Yeah, no kidding. Apparently, knowing nothing about the patient's condition except for 'routine' primary care visits with doctors ($$) and specialists ($$$), we learn that with only 205 elderly patients from Minnesota, half (103? 102?) were chosen to be monitored by the now-defunct Intel Health Guide, reborn last year in a GE-Intel spinoff as the Care Innovations Guide

The Future of Home Care Technology Survey

Home care technology use needs to be understood now.  Today there are a plethora of surveys in health and aging services topics – ranging from consumer preferences about housing (MetLife), technology product use (Pew and Nielsen), and family caregiver concerns and health technology adoption (National Alliance for Caregiving and AARP). But there are no recent surveys about the use of technology among skilled home health providers, geriatric care management and non-skilled/companion care

Aging research projects focus on the same-old, same-old

The more tech is commercialized, the more researchers ignore it. It’s so interesting and fun to read about research that is going to help seniors, don’t you think? Reporters love to write it, readers love to read it.  Someday, they say and readers agree, there will be tech that will finally help us age in our own homes. A recent AARP Bulletin offered up an article about living laboratory research into ‘possibilities’ for improving our capabilities for independent living/aka aging in place. We can feel good that work goes on at Orcatech, at Mayo Clinic, and MIT's Age Lab.  And many others have researched the same exact categories previously, as noted in 2008 in one of the very first blogs on this site. As always, the researchers interviewed offered no observations about whether there were commercial versions that were viable for consumers, and really, no acknowledgement of commercial vendors at all. Guess that’s not the point of research.

Tech that seniors use or senior tools from vendors

Tech vendors and seniors – purposeful advocates? Maybe you saw this the other day – how Microsoft and several organizations along with the City of Los Angeles are partnering to launch "Exergamers Wellness Club, which combines technology with exercise, overall health monitoring and evidence-based health education from Partners in Care built around the Kinect and Xbox 360 technology – a program that involves dance, Tai Chi, and other fitness activities. Such a hit, it is being expanded to all senior centers in the city." Note that the announcement actually included Microsoft’s role – both with donation of Kinect and Xbox, but also the use of HealthVault and a personal health application for participating seniors. In fact, Microsoft has, one way or the other, been a named participant in activities for seniors for a number of years, back to the well-intentioned SeniorPC launched in 2007 – the offering was still updated on HP’s site as of last year. 

Boomer business opportunity knocks on aging’s door

Sharp contrast separates business and service lenses of baby boomers. You might think you were in different planets – at last week’s Aging in America conference, on a Wednesday a discussion of "E-commerce, MobileVideo, Gaming and the Mobile Wallet" at the 2012 What’s Next Boomer Business Summit – a conference within a conference. The next day at ASA, you could consider "Successfully Integrating Boomers for a Sustainable Senior Center Model."  When picturing the 50+ segment, is it the hop-skipping-and-jumping boomer, the entrepreneur boomer, the service-providing boomer, the shopper in the AARP lens of the  Longevity Economy (What’s Next), or perhaps it’s the live-forever boomer, straining our budgets and reducing our expectations (ASA)?

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