chatbots

AI and older adults – powerful if enabled. There are few limits to the possible benefits of AI in its many forms, conversational, generative, Chatbots and more. Some say that we are in The Golden Age of AI. But constraints faced now and in coming years are beginning to emerge from public and political debates about privacy, ethics and proposed regulation. They will be coupled with the lagging pace of institutions, particularly healthcare, to change aging systems that can help realize the benefits. Within five years, however, it is inevitable that the role of this tech revolution in our lives and those of older adults will enable changes in society’s focus, occurring in and across multiple domains. The following domains will add AI (via voice or other interaction modes) to services, including: