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Conversational and generative AI

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Conversational and generative AI

Five conclusions from AI and the Future of Care Work

The report is published, the feedback positive, observations strike a chord.  Necessity will drive AI usage in care work across all five care types (healthcare, home health care, home care, senior living, and Skilled Nursing Facilities). Issues of worker shortage, staff burnout, or migration of care work into the home will result in broader deployment of AI technology (whether explicitly or inside other software tools). And regulatory initiatives will help overcome trust issues for consumers. Over the next few years, care organizations will make more disciplined use of their own data that an AI technology such as a chatbot can access or present to a caregiver. The changes that are most likely within the next five years? See today-future comparison chart below and check out the report here.   

New report: AI and the Future of Care Work 2023

Why AI will be an enabler for care work. Healthcare delivery is migrating away from the hospital. As care delivery and consumer expectations change, the traditional fee-for-service model has already morphed into the new era of health-care consumerism – a patient-organized mix of self-care, urgent care, and in-home care, avoiding emergency rooms or long wait for a doctor visit. More seniors used telehealth at home during the pandemic – and today the landscape is set for growth in the use of AI in care delivery to augment, assist, and in some cases provide care:

AI and the Future of Care Work

The report is a comprehensive analysis of the aging population trends and crisis in care work today. It examines the increasingly significant role that artificial intelligence and machine learning can play to address today's workforce challenges posed by an aging population. The report predicts the rise of the AI Caregiver, explaining how AI technology over time will help deliver a data-driven care continuum across organizations, mitigate workforce shortages and improve care delivery for the consumer, a population of one. 

For care delivery and older adults, is the time now for AI in Healthcare?

AI hype, fear and loathing are on the agenda.  Today marks the 10th month since the near hysteria surrounding the arrival and rapid adoption of ChatGPT.  It struck fear into the hearts of many, redirecting programmers (see arrival of Google Bard).  Forrester’s CEO George Colony just predicted the death of search and the web as we know it – his American Airlines flight experience is instructive (see the GenAI Imperative). The Gartner hype cycle on AI is now published – and predicts, of course, a future plateau in generative AI.  And finally, to cap things off, today the big guns of the tech industry, will spend seven hours behind closed doors discussing how to regulate AI.  

SkyPoint Launches Generative AI Platform for Senior Living

08/25/2023

SkyPoint’s generative AI platform enables senior living operators and staff to “chat with their data” grounded in context.

Portland, OR – August 22, 2023 – View official press release

SkyPoint Cloud proudly launches the senior living industry’s first Enterprise AI SaaS product focused on enabling organizations to leverage generative AI to optimize efficiency and productivity. SkyPoint AI intends to elevate the standard of care provided in senior living facilities, enhance operational efficiency, and improve staff satisfaction by eliminating mundane repetitive tasks.

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