Conversational and generative AI

The AI hype cycle is distracting everyone. That is inclusive of very large companies. And doubts continue to emerge in the media that make it seem like we are in the slough of despond, otherwise known as the low point of the Gartner Hype Cycle. Note the concerted efforts to find and publicize deficiencies and mistakes, reinforcing the premise that it is too early for benefits across industries like senior living or home care. But it’s not too early, as the new report, The Future of AI and Older Adults 2023, points out through interviews with those deploying conversational AI and machine learning technology today.  And from the other May blog posts:

AI and older adults – powerful if enabled. There are few limits to the possible benefits of AI in its many forms, conversational, generative, Chatbots and more. Some say that we are in The Golden Age of AI. But constraints faced now and in coming years are beginning to emerge from public and political debates about privacy, ethics and proposed regulation. They will be coupled with the lagging pace of institutions, particularly healthcare, to change aging systems that can help realize the benefits. Within five years, however, it is inevitable that the role of this tech revolution in our lives and those of older adults will enable changes in society’s focus, occurring in and across multiple domains. The following domains will add AI (via voice or other interaction modes) to services, including:

New report published - Future of AI and Older Adults. From the findings: One of the media-fueled risks today with the plethora of AI-related hype is the tendency to find and publicize deficiencies and mistakes, reinforcing the premise that it is too early for benefits across industries like senior living or home care. This cycle was not helped by the behavior of earlier AI technologies like voice assistants. And there are barriers that need to be addressed to realize the full potential, which is not yet fully understood. These include: