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wearables, smart watch

Wisconsin Now Reimburses Residents for FallCall Medical Alert App

04/26/2024

TRUMBULL, Conn., April 25, 2024 (Newswire.com) - FallCall Solutions, an innovator in app-based medical alert technology, announced today that its 24/7 emergency monitoring subscription and pendant accessories will be reimbursed through the Wisconsin Independent Living Support Pilot (ILSP), a new program offered by Wisconsin DHS.

Our future tech interactions mandate personalized user experiences

The mindset of ‘get the product out the door’ sets the stage for poor user experience. For market researchers, there are many data-driven ways to gauge consumer preferences today, and tech companies can chose among surveys, interviews, focus groups and customer observation. Product life cycles in newer tech categories are shrinking, with consumers willing to replace devices that still work with newer models, hence the apparent ‘Ready, Fire, Aim’ tech cycle. In the future, we will need a new paradigm for tech user experience that can span our multiple interactions, driven by an opt-in profile about preferences and personal characteristics that can better shape interactions.  We will expect that our profile will drive technology access. Today’s fragmented tech experience offers behaviors based on a disconnected set of profiles – a Starbucks profile knows what coffee I like, a Gmail profile knows about my Inbox preferences, and Marriott knows what kind of room or bed is preferred. In the future and with the assistance of conversational AI, the user should be able to override those and specify a profile that spans all tech interactions, acting as a complexity-hiding agent on the user’s behalf.  

Did you miss one? March blogs lament deteriorating user experience

The decline of design.  As interviews proceed for the upcoming report, The Future of the Tech User Experience, all agree.  The deteriorating user experience, aka UX, is the result of fragmentation across multiple devices, portals, and websites. Product development has superseded UX. The pre-development focus group has been largely abandoned in favor of a post release shock-and-awe experience both for developers (bad PR) and customers (just plain bad).  And it is not just tech – consider the impenetrable smart TV interface, the microwave button-display combination, the new car that lacks readable warning lights and other user interface issues.  Here are the blog posts from March:

The Tech User Experience for Older Adults Needs A Reboot

Is the user experience deteriorating? Tech user experience experts focus on everyone except older adults. But there’s a problem:  from AARP’s tech trends survey from 2024 and their 2023 guidance from AARP on inclusive design practices, it’s clear and as the AARP report notes, “No one prefers badly designed, over-complicated products.”  Despite preferences, surveys show that today’s user experience for older adults is more problematic than ever. All are confronted with buggy software and frequent bug fix releases, such a problem on iPhones that an embarrassed Apple redirected software work towards fixing. And Google is no better with Pixel phones

FallCall Detect Integrates Apple Crash Detection

09/28/2023

FallCall Solutions, a CT tech startup committed to making safety accessible and affordable for all, announced today that their medical alert safety app, FallCall Detect, now supports Crash Detection for iPhone 14 and later models. This new integration into an independent 24/7 emergency monitoring center – a world first among safety-tech apps – will add to FallCall’s growing list of features, including their own patented Smart Fall Detection, integrated Bluetooth-powered medical alert jewelry and voice-activated Help Calls using Siri.

Remote health monitoring helps seniors remain safe and independent through enhanced caregiver communication

08/01/2023

Minneapolis, Minn. — What started as a personal need for a wife and mother diagnosed with early-onset Alzheimer’s disease has now developed into BoundaryCare, an innovative way to foster aging-in-place and independence for vulnerable and older adults.

BoundaryCare is an app for the Apple Watch. Specially adapted for the needs of seniors, it silently gathers information about safety and wellness, sharing this data with caregivers when necessary. BoundaryCare can:

Detect falls (and note the location of the fall).

Recognize wandering events (through geo-fencing).

Five years of AgeTech trend reports – worth a reminder

Monitoring the AgeTech market, one major trend at a time.  One of the key roles of an industry analyst is to detect and predict new trends that will make a difference in the lives of older adults. Consider the five year sequence of reports below, from oldest to most recent, from the introduction of voice tech to the Covid-driven rise of telehealth to smart homes to wearables to sensors to the current research underway (stay tuned!) about The Future of AI and Older Adults. The uptake of ‘voice first’ (versus ‘screen and keyboard first’) technologies in 2018 was a very big deal. It now seems obvious that people expect multiple modalities interaction with a technology. Now 100 million Americans own at least one smart speaker – now AI technology will enable the next generation of user interactions. Here are those reports:

Launch iPhone and Android-based medical alert system in Australia

01/03/2023

January 3, 2023 - Trumbull, Conn. - FallCall Solutions announced an international partnership with HSC Technology Group (ASX:HSC) that will allow Australians aging in place to receive help from their personal emergency response service – from wherever they are.

Five smart clothing technologies for older adults

The opportunity for embedded and AI-enabled sensors in smart clothing. The growth of the sensor market has created an opportunity for more focus on smart clothing, which has been around a long time, including for use in dementia care, but may have its greatest utility ahead. Researchers are beginning to notice the potential in the care of older adults, including the assertion that "Smart clothing is more natural to wear compared to the other wearables and covers a wider area for monitoring." Here are five examples of sensor-enabled smart clothing:

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