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AI and Older Adults -- What's Now and Next in 2026

Shortages of workers will help propel adoption of AI in the care-related industries. AI will be used to streamline workflow and optimize existing staff or eliminate dependence on roles that are no longer needed. As part of hybrid care, it will supplement in-person work, with AI agents assigned to specific tasks. Trustworthy AI will be part of the everyday experiences of older adults, care workers, and businesses that serve them.

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