Home Care

Wireless networks – they matter in home care and assisted living.  Adult children are letting home care and assisted living organizations off the technology hook, whether it is support for high speed Internet access, wireless networks, training staff on how to support social networking with long-distance family, or whatever. How do I know this?  Let me count the ways.  My own surveys – Future of Home Care Technology 2012, publicly available material surveying CFOs about tech investments (by Leading Age), conversations at MassALFA and finally with tech companies trying to sell technology to the senior housing industry. 

This advice is for non-medical home care, home health care, and geriatric care management organizations and is drawn from the July 31, 2012 report, Future of Home Care Technology Report. The report surveyed 315 organizations spanning 34,509 workers. Based on the limited use of technology today, but the growing wave about the inevitability of data sharing about care recipients across the significant boundaries of home care, home health care, hospitals, rehabilitation/nursing homes and assisted living. Organizations of each type of care delivered into the home will need to prepare now for the inevitability of a Home Care Information Network that must be sponsored, delivered and adopted over the next five years. To maximize its benefit, organizations that deliver care must:

Variable care, yes, but no tech in home care.  The NY Times recently published a blog post about the variability of oversight and quality among the unregulated non-medical agency-based home care industry.  Among the many stressed-out comments and observations from readers (“we too had poor home care quality, how awful”), none suggested that this industry should (or will) have oversight technologies injected into it of any type. Yet, according to this just-published Future of Home Care Technology 2012 report, maybe augmenting a labor-intensive industry with just a little bit of overseeing and communication technology is seen by industry insiders as a good idea -- someday.