computers, broadband, and social networking

Facebook friends are fine, but devices rule. Yesterday’s Facebook hullabaloo should be placed in a larger context – not only do they not make a physical product, but your Friends beam at you through a gazillion different and ever-more-mobile devices.  Forget Facebook for a second, because it might be just today’s pet rock front end. Let’s mull over those gazillion different devices. Just who will support you, regardless of your age and how tech smart you think you are, as they multiply in your environment like weeds? Who helps you with making these devices work properly with other tablets, computers, and cloud and installed software? The Genius at the bar is a bit vendor-specific, don’t you think? And the IT folks that you know are busy battling enterprise-wide viruses, and there you are at home and on the phone, with your relatives of all ages as they peer helplessly at glowing screens, plaintively intoning that old refrain, “But it worked yesterday!”

Biting the hand that reads you.  Your inbox, I bet, is filled with stuff you don’t want, some of which gets trapped into your spam filters and can be made to disappear with a poof. But what if the sender’s software thinks it is smarter than you are at knowing what that is?  Lately this has happened more than once and I think it is a bit creepy. Today’s example is LinkedIn, which has monitoring tools to see if you’ve opened the e-mail it has sent you. If you don’t open the e-mail often enough, LinkedIn helpfully offers you the opportunity to reduce the frequency of those digests -- summary of posts from my membership in forty LinkedIn Groups.  “Would I like to switch from daily to weekly?” Ya know, if it was really that irritating, maybe I would have switched the settings myself. So I switched the setting back to daily – but LinkedIn will no doubt try to outsmart me.

The Internet haves and have-nots. Pew Research produced an intriguing summary in April, Digital Differences, a long-term comparison report of changes in Internet use between the years 2000 and 2011.  In June 2000, only 12 percent of the 65+ population (aka seniors) were online – and today, 41% are. And just in time for US government agencies switchover to online requirements: the other 59% will need a backup plan. According to a new Washington lobbying group, paper versions of tax forms, savings bonds, annual social security statements and social security checks (switching to direct deposit) will soon be just a memory. So it is important to have accurate data about who has online access and who doesn't -- particularly within a vulnerable population of older adults.

Tech vendors and seniors – purposeful advocates? Maybe you saw this the other day – how Microsoft and several organizations along with the City of Los Angeles are partnering to launch "Exergamers Wellness Club, which combines technology with exercise, overall health monitoring and evidence-based health education from Partners in Care built around the Kinect and Xbox 360 technology – a program that involves dance, Tai Chi, and other fitness activities. Such a hit, it is being expanded to all senior centers in the city." Note that the announcement actually included Microsoft’s role – both with donation of Kinect and Xbox, but also the use of HealthVault and a personal health application for participating seniors. In fact, Microsoft has, one way or the other, been a named participant in activities for seniors for a number of years, back to the well-intentioned SeniorPC launched in 2007 – the offering was still updated on HP’s site as of last year.