SAN FRANCISCO — May 13, 2026 — AloneAssist (aloneassist.com) is now open to families nationwide. The service is a daily wellness call for older adults who live alone: a conversational AI phone call to the parent every morning, a written summary of how the call went sent to the family, and a Care Circle notification if the parent doesn't pick up. Pricing is $14.99 a month or $120 a year. AloneAssist has been quietly serving early families for the last several weeks.
The category has spent the last decade split into two tiers. Press-1 IVR services like iamfine.com (14 years in market, $14.99) confirm that a parent answered the phone but capture no information about how the call actually went. AI companion services that launched in the last 18 months (Verocall, ElderVoice, Joy Calls, Meela) offer real conversation but at $19 to $29.99 a month. AloneAssist closes that gap. The same conversational quality as the AI companions, at the IVR price point.
The cost structure that makes the price possible didn't exist when the incumbents set theirs. Voice AI pricing dropped sharply in 2024 and 2025, and AloneAssist is built directly on that shift.
"We wanted the comparison to be obvious," said founder Ram Navan. "Same price as the robotic press-1 service, but your parent gets a real conversation, and you get a written update on how she's actually doing. Not just whether she picked up the phone."
What's different from the IVR tier
- The AI remembers what was said on prior calls. If a parent mentioned a neighbor every Tuesday for six weeks and then stops, the system surfaces it. If words like "fell" or "dizzy" or "I haven't been sleeping" come up in passing, those get flagged for the family.
- The family receives a written daily summary by text and email, every day, not only on days something is wrong.
- A real-time dashboard shows status, mood trend over time, and full call history.
- The Care Circle feature sends the daily summary to siblings, neighbors, and other family members at once, which removes the rotation that families often fall into.
- A pet safety profile sends pet care instructions to a designated caretaker if the parent doesn't answer the morning call.
- Cancel in one click. No retention call.
What is and isn't different from the AI companion tier
Same conversational quality. Same kind of voice. Lower price ($14.99 vs $19 to $29.99). The family-side dashboard plus the pet safety feature are not offered by Verocall, ElderVoice, Joy Calls, or Meela today.
Key facts
Product: AloneAssist — AI daily wellness call for older adults
Availability: Open to US families as of May 2026 (early access began May 2026)
URL: aloneassist.com
Pricing: $14.99/month or $120/year. 14-day free trial, no credit card. One-click cancel.
Parent interface: Phone call. No app, no Wi-Fi, no device. Works with landlines and flip phones.
Family interface: Real-time web dashboard plus daily SMS and email summary. Care Circle (multi-recipient).
AI stack: Retell AI (voice) + GPT-4o-mini (summarization and mood scoring)
Features: Conversational daily call, mood trend, longitudinal memory, missed-call alerts, pet safety profile
Geography: United States
Founder: Ram Navan
HQ: San Francisco, CA
Press contact: Ram Navan, hello@aloneassist.com, linkedin.com/in/ramnavan
