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The United States faces a fundamental mismatch between surging demand and insufficient capacity.

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AI and Older Adults -- What's Now and Next in 2026

Despite slower progress than other sectors, shortages of workers will increasingly drive adoption of AI in the care-related industries. It will be required to streamline workflow and optimize existing staff or eliminate dependence on roles that are no longer needed. As part of hybrid care, AI will be used to supplement in-person work, with agents assigned to specific tasks. Trustworthy AI will be part of everyday experiences of older adults, care workers, and businesses that serve them.

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