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Family Matters In-Home Care Integrates GeriJoy Connected Care System to Enhance Its Personalized Home Care Services

Based in Campbell, CA, Family Matters In-Home Care lives up to its name by the quality of care it provides. Jacob Laffen, Co-Owner of Family Matters, explained, “We chose the name Family Matters because our goal is to treat all of our clients like family, and that is exactly what we do.”

GeriJoy Connected Care is a patent-pending system of care in which GeriJoy's specially-trained global caregiver team offers 24x7 companionship and supervision through tablet-based avatars, improving quality of care while lowering overall cost of care. GeriJoy’s “avatars” are designed by experts to appear as captivating virtual representations of the caregiver team, and can take various forms, such as an adorable dog or cat, in order to administer personalized therapeutic and memory care programming that effectively engages individuals with cognitive, memory, or behavioral challenges. GeriJoy’s caregivers communicate their interactions and observations to family members and caregivers through the secure, online GeriJoy Family Portal, providing peace of mind for family members and valuable care management support for the care team.

Laffen said, “GeriJoy represents our philosophy of care and is becoming an integral part of the services we provide to clients who could benefit from increased care and companionship.”

Local and long distance family members that are served by Family Matters have been keeping up with their loved ones on a daily basis through the GeriJoy Family Portal. Laffen described an additional benefit that he didn’t expect, in that the GeriJoy Care Journal helps to bring family members together, and in one case even fostered open communication between formerly estranged siblings.

Family Matters had been planning for some time to integrate technology solutions into its individual client care plans because the management knew that the right service could significantly improve the lives of their clients. Laffen elaborated, “After researching GeriJoy’s service and its amazing team, we contacted GeriJoy’s Emily White because in addition to her knowledge in healthcare technology for the elderly, she fully understands the population we serve, our business and our long range goals. We have witnessed first-hand how GeriJoy Connected Care positively impacted a client with moderate dementia. Prior to establishing a relationship with the GeriJoy caregivers, the client had been argumentative and combative. Within one week this behavior disappeared. As a result, we plan on expanding the use of GeriJoy’s product as we aim to provide a personalized service and high level of care throughout the Bay Area.”

About Family Matters In-Home Care

Family Matters In-Home Care ( is an independent, family owned and operated company with more than 40 years of combined health care experience. The Family Matters team is committed to caring for all of their clients as if they were part of their own family. The company specializes in professional, warm and compassionate senior care that allows clients to live independently in the comfort of home. Whether clients need care for a few hours a day or around the clock, Family Matters In-Home Care is always there to provide quality, compassionate and responsive care.

About GeriJoy

GeriJoy makes senior care more affordable and more joyful. Founded by experts from MIT, Stanford, and NYU, GeriJoy is a privately-owned company that is advised by the CEO of the American Geriatrics Society, and that has won accolades for innovation leadership from organizations like Aging 2.0, AARP, TEDMED, and the US Senate. See GeriJoy in action at or contact GeriJoy at info (at) gerijoy (dot) com

Tuesday, December 30, 2014

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