tablets and eReaders

Summarizing the Pew Research reports to expose boomer/senior tech adoption trends was quite an eye opener, shining a light on the wide gap between enthusiasm and hype versus the reality of actual boomer/senior buyers and users. For example, in case you were wondering: the tablet, E-reader and smart phone have not taken the 65+ population by storm. But 24% of boomers and 11% of seniors have smart phones today – and I believe that number will double at the next survey. Not exactly a groundswell, nevertheless a clear recognition of benefit.

Age before beauty -- how about plain old tech design usability?  Palo Alto pundits pondered SRI's 2011 'Ten Tech Trends' this week. Fortunately for the cynical among the non-attendees, a transcript was provided.  "Trend # 1 -- Age Before Beauty -- Baby Boomers will dictate the technology products of the future."  Hmm. Arguments for having more tech designed specifically for older adults included referencing the big-buttoned Jitterbug phone and the fact that the whole country will soon be like Florida (population? weather forecast?). Supporter panelist Steve Jurvetson made the case for more age-inspired entrepreneurship, but Ajay Senkut from Clarium Capital objected (along with the attendees) and said that boomers and beyond would buy and use technology that is well-designed for all. The flip-side of this trend should have been discussed and wasn't -- why is so much tech disproportionately designed for the young and then surprises vendors (see Kindle, see iPad) when it is used by older adults? To me, this element of surprising vendors with adoption trends speaks of inadequate market research and pre-launch analysis. 

Hype alert -- for senior housing residents -- iPads may both amaze and confound.  Caution -- this is not a review, even though I have a brightly lit iPad next to me as I write this text on a PC. I still love my PC because I've become fond its high feedback QWERTY keyboard with its easy-to-find punctuation, mouse access to grabbing text and URLs easily, and other conveniences that have rather grown on me over the years.  I admit to loving the iPad for reading a book, as a home music streamer, watching a movie on a plane, looking at my street from a satellite, and examining news sites.  But this is not about me. This is about the use of an iPad in senior housing settings. For example, check out this video made by a Colorado news station that shows an iPad tutorial for the over-88 senior housing residents -- which I just watched for the third time.