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K4Connect and Pryon Bring the Power of AI to the Senior Living Industry

06/29/2020

RALEIGH, N.C., June 29, 2020—COVID-19 continues to put older adults at unprecedented risk. To improve the lives of seniors by empowering caregivers with answers to important questions, K4Connect, a mission-driven technology company that integrates the best in technology to serve and empower older adults and individuals living with disabilities, is partnering with Pryon, an AI company focused on augmented intelligence for the enterprise, to bring the power of AI to the senior living industry.

The growth of telehealth is a plus for seniors – if they can use it

Telehealth – the genie is out of the bottle.  In March, the government announced expansion of telehealth access, noting that it would raise the reimbursement rate for telehealth visits during the Covid-19 pandemic to match the doctor’s rate for in person visits, as Seema Verma, the head of CMS noted: ‘the genie was let out of the bottle’ and won’t likely be put back in. The regulatory change enabled "the use of smartphones, video conferencing platforms such as Zoom, and messaging services like WhatsApp; and the ability to provide care across state lines in 48 states."

Will technology become standard in nursing homes and senior living communities?

The articles are beginning to appear here and there.  In the time of Covid-19 lockdowns, some are talking about an increasing use of technology in their nursing homes. Others are discussing the race to enable ‘televisits’ -- noting outreach from AARP to CMS to boost the requirement for enabling technology in nursing homes.  And numerous other articles have appeared that showed nursing homes receiving donations of technology. The State of Florida gave tablets to 150 nursing homes. The attorney general of Massachusetts supplied 750 tablets to nursing home residents. And Texas provided $3000 per Texas nursing home for tablets, webcams, and headphones. The pictures associated with some of these introductions of technology were bleak. Fortunately, some states are now allowing families to visit residents in designated areas outside.

Raleigh startup K4Connect, Amazon distribute 8,000 Echo Dots to seniors in assisted living

05/28/2020

RALEIGH — Older adults are one of the most vulnerable and isolated populations during this pandemic. But one local startup is stepping up to make sure that they’re safe.

K4Connect, which creates technology solutions centered to help older adults and individuals with disabilities, has teamed up with Amazon to distribute over 8,000 Echo Dots to more than 40 independent and assisted living communities in West Coast regions highly affected by COVID-19.

After Covid-19, When the Care Recipient is Elsewhere, What’s Next for Technology?

Technology usage has climbed sharply during Covid-19. Pew Research notes 53% of responders in April consider the Internet as ‘Essential’ although, no surprise, the oldest did not. And Nielsen observed that the pandemic was a catalyst for the rise of tech use for working at home and shopping, among other uses. In addition, telehealth usage has skyrocketed, with virtual doctor visits expected by Forrester Research to top 1 billion by years end. The spike has been attributed to a) the declaration of a state of emergency in March; b) introduction of Medicare/Medicaid coverage matching in-person visits; and c) encouragement from hospitals and medical practitioners.

Five Covid-19 Technology and Health Blog Posts from April 2020

The title should not surprise. The month of April had only one subject – no matter where you looked or what you read. Covid-19 and its impact and implications, starting early in the month following event cancellations, travel bans and stampedes, telehealth insurance changes and senior living visitation lockdowns. That was followed by a collection of companies offering free services for use of their technologies in the context of an increasingly isolated older adult population in senior living communities, nursing homes and at home. But it was a conundrum: so many of those older adults lacked access to or knowledge of technology, let alone the ability to acquire it, learn how to use it or participate in family Zoom sessions. In case you missed them, here are five Covid-19 blog posts from an April that was unlike any other:

Nursing home transparency needs more than Covid-19 case-counting

No understatement, these are very difficult times for nursing homes. First off, thousands of residents have died, and news media organizations are now obsessed with counting and re-counting, totaling up the numbers (more than 10,000 as of today) and then counting some more. So many of the 1.5 million residents of nursing homes were already very frail people, needing help with 3 or more ADLs. 72% of residents are women, most are age 85+, and as noted, 'many also have only a small group of family and friends for support.' Yet there are people who should know better lined up to bash their performance at managing this virus: "If there was any type of senior-care facility that should have been most equipped to manage the COVID crisis, it should have been skilled nursing facilities," said Brian Lee, a former Florida long-term care ombudsman who currently is a member of an advocacy group called Families for Better Care." Right.

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