Technology usage has climbed sharply during Covid-19. Pew Research notes 53% of responders in April consider the Internet as ‘Essential’– although, no surprise, the oldest did not. And Nielsen observed that the pandemic was a catalyst for the rise of tech use for working at home and shopping, among other uses. In addition, telehealth usage has skyrocketed, with virtual doctor visits expected by Forrester Research to top 1 billion by years end. The spike has been attributed to a) the declaration of a state of emergency in March; b) introduction of Medicare/Medicaid coverage matching in-person visits; and c) encouragement from hospitals and medical practitioners.
Voice First -- The year began and ended with speaking. And shouting. Strolling is not the right word, but as we approached the Las Vegas Convention Center last January, Google Assistant was on giant billboards all around – with competing and nearby giant Amazon Alexa signs. We are attending again this year – and I cannot imagine what is left to say, so to speak. But I am sure the blaring will begin at the door. Here are the most read blog posts from 2019. Happy New Year – and onward to 2020, the publication of the now-completed Voice, Health and Wellbeing 2020 report on Friday, January 3, and so many more (and counted) CES steps -- more wearables, virtual experiences, smart and not-so-smart speakers. See you there!
You may have seen that rechargeable hearing aid commercial. What was most striking about the commercial to a hearing industry outsider is the upfront commentary on what sounded like the predatory price of hearing aids – providers “charge whatever they can get.” Several interesting aspects to that commercial – but the most interesting was that comment. Who is ‘they’, how much can they ‘get’, and is there insurance that pays for them? This is in an era where hearing aids have evolved to incorporate embedded AI, fall detection, direct connections for phone calls, and numerous other features and functions.
When Pew stops tracking senior adoption, does that imply a market saturated? Note this Fact Tank aggregation of technology adoption statistics (tech overall among seniors, last reported in 2016) – and the most recent data cited on Internet use, seniors were quoted in a 2016 survey, 44% of responders did not use the internet. Of those that do, older adults aged 65+ said they had little to no confidence in their ability to use electronic devices to perform online tasks. Let’s think about their non-confidence (not broken down into the 65-74) and the 75+ who are the Real Seniors.
Consider CMS Five Star Rating system and how it ‘serves’ families. Rant on. No doubt you know someone who was baffled at how a terrible nursing home gets a 4 or 5 star rating from CMS’s Five Star Rating System, while a good one can appear to have a lower rating, applied from an inspection before management overhaul several years earlier. Why, you ask? Indeed. Others have asked as well – noting the obvious missing link, family satisfaction with the nursing home, including dealing with the staff. For starters. Retiring outdated information, next.
Voice First -- The year began and ended with speaking. And shouting. Strolling is not the right word, but as we approached the Las Vegas Convention Center last January, Google Assistant was on giant billboards all around – with competing and nearby giant Amazon Alexa signs. We are attending again this year – and I cannot imagine what is left to say, so to speak. But I am sure the blaring will begin at the door. Here are the most read blog posts from 2019. Happy New Year – and onward to 2020, the publication of the now-completed 
You may have seen that rechargeable hearing aid commercial. What was most striking about the 
When Pew stops tracking senior adoption, does that imply a market saturated? Note this Fact Tank aggregation of technology adoption statistics (tech overall among seniors, 
Consider CMS Five Star Rating system and how it ‘serves’ families. Rant on. No doubt you know someone who was baffled at how a terrible nursing home gets a 4 or 5 star rating from CMS’s 