Remote monitoring

So you want to launch a boomer/senior, home health tech product, caregiving marketplace, or caregiver advisory service.   Or other. Your new company gets ready to travel into battle for west coast networking, or you're back from Orlando or Boston, consider this guidance, now that cards have been exchanged and follow-up emails sent. Soon your new or existing company will officially launch a new product or service, or a much-anticipated offering will finally ship. You read AARP and Pew survey research reports, used a magnifying glass to see the vendors identified in Caregiving Innovation Frontiers. Now look over this November 2017 updated checklist. Are you ready?

October – when trade shows ramped up; vacations ramped down. Behold the press release.  As the season of shows begins, rental trucks with exhibits roll up, presenters rev up their presentation skills and the big decisions are made.  To walk around the stage or not?  Take questions in real time or answer them afterward? Announce the partnerships in one release or multiple?  These and other imponderables are perplexing.  And as some events loom ahead, for example, LeadingAge, Aging 2.0 in a few, and then the cacophony of CES. Can you imagine the sonic racket from those smart speakers? Anyway, here are the six blog posts from October.

An age-old and old-age question. When this blog was launched in 2009, one of the opening salvos raised the question of sensors in the home or a PERS device on the body? Looking at that post, the companies have mostly changed.  In the monitor-place corner, Healthsense’s eNeighbor is now Lively Home, part of GreatCall. QuietCare was eventually folded into Care Innovations. Monitoring the person, Halo Monitoring became an offering as part of one of the earliest mobile PERS companies, MobileHelp.  Monitor the place argument was based on the reality that seniors don’t always wear the pendant.  Monitor person acknowledged that seniors leave the place and are out and about. Both are crisp, make good presentations and set up message for selling. Both are inadequate arguments for what older adults need, and what providers of all types should provide.

Maybe Best Buy has an idea worth copying from Amazon. In 2015, Amazon introduced Amazon Home Services, which fairly recently added tech services, including sending a local tech professional to your home. The work might be setting up a router; connections for 4 devices; password protection; and use and troubleshooting instructions. Recently, Best Buy launched Assured Living, a service to help long-distance adult children monitor older family members’ well-being, including setting them up with smart home technologies (costing as much as $1000 for all of them), possibly some of the list is in the ‘official’ definition. Oh yeah, and there is a service charge of $1/day.

First there was too much information.  At the forecasters became more insistent that Irma would hit Florida – the state with the highest percentage of older adults -- as a Category 5 hurricane, many of the possibly 4 million older adult residents appeared to leave first – when the highways were still passable. Then more tried to leave and were stuck in monumental traffic jams.  Finally, there were the stalwarts determined to stay, in the Keys, in Miami, in Bonita Springs, in Jacksonville. And for senior living communities, evacuation seemed near-impossible. Ultimately for some with no place to go – and no help – they died due to neglect and lack of followup by a state agency.

As August winds down, startups wind up.   For some, maybe they still think that summer is winding down and all is quiet in business and beyond. But no -- back to school, back to work, and back to starting companies.  Aging 2.0 finalists have been announced, conference media organizations are ramping up, and a few leaves begin to turn – fall is in clearly the air and around the corner.  Before August disappears altogether and the media engines shift into gear, here are five announcements of new technologies designed to help older adults and/or their caregivers.  All material is derived from the websites of the firms: