Search for the word ‘pilot’ on this site. That is an interesting search – pages and pages of Start Me Up pilots in tech, programs, initiatives large and small, all linked, no doubt to corresponding media spend and press releases. Think back on the cycles of tech deployment. Remember the Alpha test, when the product barely worked at all. After those bugs were uncovered by testers who had scripts designed for successful outcomes, it is time for the Beta test – where selected prospective users are identified, put the offering through its paces, under an assumption that the pilot will be converted to permanent deployment.
The irony, the irony – everyone saw Europe’s data privacy initiatives. Why has this taken so long here? In a word – lobbying. The congressional hearing droned on, and Mark Zuckerberg tried so hard not to sound condescending towards his techno-light questioners about the so-called ‘Facebook Scandal.’ Which could have been the Google scandal, the Twitter scandal, or eve Amazon -- consolidation of industry players and using the data to sell them (or make ads ‘more effective’) or as with Amazon, sell them more stuff. The real scandal? Not the Cambridge Analytica role, which didn’t exactly sneak around in the long-time and paid analysis of Facebook data. The real scandal might be last year's $30 million of lobbying spent to avoid controls (and user protection) actions like those considered and in process in Europe.
What makes Voice First special for older adults? This blog has discussed the emergence of Voice First technology -- speech-enabled interactions with technology -- on multiple occasions. But this occasion is different -- it marks the publication of a research effort and resulting report linked here called The Future of Voice First Technology and Older Adults 2018. Today's blog post offers a short excerpt of key differences between Voice First technology and prior tech generations that apply to all users – but are unique for seniors -- future research will continue to explore that uniqueness. So what has inspired multiple organizations, including Benchmark Senior Living and Carlsbad by the Sea, to begin their programs? They see that while Voice First technology is an early market with some (noted) limitations, it also represents, unlike prior technology generations, benefits for users. For users and tech managers, Voice First is:
A new trend has emerged, pushing leading edge software developers to shift from mobile first to "voice first." Voice First refers to applications and services that people control primarily by speaking, leveraging the latest developments in Natural Language Processing (NLP). In this report, we use the term Voice First to identify this emerging category of voice-controlled devices, applications or services. Older adults, caregivers, and service providers quickly recognized the power of Voice First and the advantages that voice-driven applications have over both desktop and mobile versions.