healthcare

What is care coordination and why is it so elusive? Catching my eye – a relatively new company, Sage, offers a ‘care coordination’ platform for senior living, just received another $15 million. Sage apparently launched in the context of replacing the traditional PERS pull cord alerting system with rapid communication and updates through software. The term, care coordination, is vague and depends on context. But at its core, it means sharing information about care recipients across disparate care provider entities. Inside senior living, that may mean across members of care teams (was that not being done?), as well as across an senior living organization, with outside service and health providers and with families. 

 Aging 2.0, from very small to very big. Begun in 2012 through the efforts of Katy Fike and Stephen Johnston.  The goal: address the biggest challenges and opportunities in aging. In 2021, Aging 2.0, at that point with "40,000-plus innovators in 130 chapters across 31 countries," was acquired by the Louisville Healthcare CEO Council.  Despite denial that this acquisition was not changing the mission, it has migrated from its long-time loosely connected chapters with a few members here to a thousand there. Louisville ownership has transformed both its members and sponsorship -- senior living, skilled nursing, healthcare, insurers.  Here are five exhibitors/content from the Aging 2.0 Optimize event beginning today in Louisville:

AI hype, fear and loathing are on the agenda.  Today marks the 10^th month since the near hysteria surrounding the arrival and rapid adoption of ChatGPT.  It struck fear into the hearts of many, redirecting programmers (see arrival of Google Bard).  Forrester’s CEO George Colony just predicted the death of search and the web as we know it – his American Airlines flight experience is instructive (see the GenAI Imperative). The Gartner hype cycle on AI is now published – and predicts, of course, a future plateau in generative AI.  And finally, to cap things off, today the big guns of the tech industry, will spend seven hours behind closed doors discussing how to regulate AI.  

The halfway point -- research about Future of Care Work. Each interviewee was asked for thoughts in the context of the categories suggested by ChatGPT and any other categories that will improve the work processes for those in the care-related industries – home care, home healthcare, senior living care (including nursing homes), and hospital discharge processes to any of those. Few conversations focused on ChatGPT – instead it became apparent that innovation, including AI, is underway to optimize care work, focus on the workforce, and help keep care recipients at home: