This makes me very angry -- I hope it will enrage you as well. I must post this study about violations found in nursing homes, even though I am a long-term care ombudsman (volunteer -- we don't certify nursing homes!).
For those interested in technology for aging in place, the 2008 AARP Healthy@Home Survey by Linda Barrett, Ph.D, of AARP Knowledge Management, is a remarkable resource and should be carefully studied - I have only begun to absorb some of the key points in it and will return to this again many times.
To get a feel for the overall shape and status (or non-shape and early status) of the Aging in Place Technology market that goes direct to consumer, imagine wanting to know what's available to help you remain safely and happily in your home. These collections got me thinking about the randomness of these technologies and how and to whom they are marketed.
Jitterbug — Simple cell phone (Samsung hardware) — using it is easy — screen is readable, hearing-aid compatible, prompts are clear and doesn’t require a manual to figure out how to get your voicemail. One touch to 911, not linked with any service provider — so none of this ‘You can have a new phone if you extend your contract’ business. No roaming, no long distance, no time of day calling. The company is in the simplicity business, according to one marketer I like that — more technology providers should enter the ’simplicity’ business.
I think the answer to this question is both simple and complicated — and the complicated part is why it is taking so long to see clear results.
Simple — when there is agreement about the urgency, payment model, and target audience among the triumvirate of category providers.
That’s where the complexity surfaces. We’re talking about Home-related industries (interior design, architect, building contractor), information technology providers (like Intel, Microsoft, Honeywell, Cisco), and the health care supply chain.