Telehealth-RPM-Virtual Visits-Voice Health

It’s possible to participate in CES – and not be a startup.  While startups were MANY that sought a presence in the older adult technology marketplace, now known as AgeTech, many firms were there who had been at CES before. They went back because of the business benefits of being at the show, post-pandemic, with a chance to interact with some of the 115,000 attendees.  Observers can also watch the whole thing after the fact, like many from around the world will do. Here are six prior attendees in the older adult, wellbeing category that serves older adults. All information is from press releases or the company websites.

Amazon's Alexa Together was introduced at the very end of 2021 (just over one year ago!)  for remote monitoring of older family members. The product name choice was outstanding, even inspired, suggesting that using Alexa – a popular voice interface, made it possible to connect family members and to be aware of issues they might have when home alone. This was one of a series of ‘ambient’ offerings in the market (Vayyar Care, KamiCare, and Origin Wireless, among others).  This ambient technology (‘immersed in your surroundings, ready to help without any prompting’) was in contrast with wearables that required the user to do something – press a button to call for help. 

What care delivery has seen an uptake in technology adoption? People imagined that post-Covid-19, technology would become much more compelling in all types of care delivery. And for sure, the pandemic institutionalized the role of in-home telehealth, with CMS reimbursement presumed to become permanent, or at least regularly renewed. In fact, 23% of respondents to a government survey had used telehealth during a 6-month period in 2021. Also for sure, the use of healthcare portals has seen increased penetration – in 2020, 60% of patients in the US were offered access to a portal, and 40% accessed their records through it.   

There is a labor shortage everywhere -- ditto in senior care. We know that one of the biggest issues in senior living (and home care, nursing homes, home health care) today is a shortage of labor. This roll-up of statistics shows more than 400,000 employees lost between 2020 and 2022, with long-term care facilities (aka nursing homes) being the most impacted. There is quite a bit of chatter in long-term care publications about the need for more technology use, and providers are asked to offer best examples of tech use to win an award (separate categories for senior living, home care, and skilled nursing) at the upcoming Leading Age event in October. Remember that memory care is a sub-category within both senior living (aka assisted living) and skilled nursing facilities (aka SNFs).