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computers, broadband, and social networking

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computers, broadband, and social networking

Genie Launches AI-Powered App That Achieved 99% Scam Blocking Accuracy 

09/07/2023

Tech startup, Genie, has officially released its smart AI scam Genie Launches AI-Powered App That Achieved 99% Scam Blocking Accuracy and spam call blocking app. After a successful pilot with over 1,000 users, Genie is ready to launch their AI Powered platform across the US. 

Your platform, yourself – the splintering of interaction tool choices

Rant on. So there is an upcoming meeting to attend.  Now let’s see -- will it be conducted in Zoom, Teams, Google Meet, Webex, GoToMeeting or something else?  Will the meeting invite be visible to my calendar, which has Google’s 500 million users – or do I need to place myself on the calendar of the person who asked to speak with me (10 million users) and request that it also be sent to my calendar?  Will it be a short Zoom meeting, cut off abruptly at 40 minutes because the participant leading only has the free version? Or will it be a conference-specific event management technology in which all interactions will be buried inside the must-look-at software?

Did you miss one? Five Aging and Health Tech blog posts March 2023

The future of AI and older adults is now. The hype about ChatGPT and its peers has revolutionized the tech world. And it is clear from current research that this revolution isn’t temporary, nor is it even sudden. Though with its initial user calculation at 100 million, it now appears the fastest growing 'consumer' application in history. And it is fair to say that the applications of it are making its way into the world of older adults, this AARP article describes its uses for older adults in generating a letter to contest a medical bill. And it notes the ability to ‘provide companionship, offer mental stimulation, share stories and experiences, and suggest hobbies and activities.’ Although the article claimed on Feb 28 that there was no mobile version, Bing Chat has this interactive chat built in, including support for multiple languages) and available for any smartphone. And ChatGPT can be accessed through any mobile browser. Here are four other blog posts from March to think about: 

We are all novice technology users on this bus

Accessibility and usability – who knew they were different?  The term (and features) arose from the 1990 Americans with Disabilities Act, amended by Congress in 2008, when the focus was on reducing/eliminating discrimination against people with disabilities. Although it appeared at the time to be a good start, the amendments were produced after it was clear that the ADA did not (and still does not) fulfill the expectation of enabling individuals with disabilities to participate in all aspects of life.  However, even with the amendments, the job of making locations accessible to those with disabilities, including wheelchairs, left much to be desired, as the AXS map initiative demonstrates. Initially mapping locations in New York City -- the crowd-sourced AXS map was founded by Jason DaSilva and described in the 2013 documentary When I Walk. The crowd-sourced map continues to update accessible locations around the world. And Jason continues to tackle the boundaries and limitations for those with disabilities.

In 2023, The Future of AI and Older Adults is now -- and also up next

The hype about ChatGPT and its peers has revolutionized the tech world.  And it is clear from current research that this revolution isn’t temporary, nor is it even sudden. Though with its initial user calculation at 100 million, it now appears the fastest growing ‘consumer’ application in history.   And it is fair to say that the applications of it are making its way into the world of older adults, this AARP article describes its uses for older adults in generating a letter to contest a medical bill.   And it notes the ability to ‘provide companionship, offer mental stimulation, share stories and experiences, and suggest hobbies and activities.’ Although the article claimed on Feb 28 that there was no mobile version, Bing Search (an alternative mechanism) has this interactive chat built in, including support for  multiple languages) and available for any smartphone. And ChatGPT can be accessed through any mobile browser.

Our passwords, ourselves -- the nightmare of authentication

Rant on. Signing on to my bank account on a computer – there is that two-factor authentication (2FA) thing again.  a) Find your phone, b) accept the text message, c) copy the ‘we will never share your information with others’ privacy token into the appropriate location on the screen.  And that’s after your password is accepted – and your identity is verified. Feeling safe and protected. Okay, sort of safe, for already having my identity stolen due to a log-in at a health center during the Anthem breach in 2015.  And having a paper check stolen out of an envelope and readdressed to a thief this past year.  And so on.

2023 Market Overview (3 of 4) Advice to Vendors: It's Service, not Products

To reach older adults and their families, one go-to-market channel is not enough. Depending on the product or service, it may need a mix of resellers/distributors, face-to-face, and online sales. The 2022 FCC broadband progress map revealed the geographic areas of the US that lack high speed Internet access, and even if it were available, many do not go online, whether due to perceived lack of benefit, high cost, or low awareness. If that population needs a technology or service, such as access to benefits, their caregivers must search online on their behalf. Today if looking for assistive tech for older adults, today there are multiple options, including Amazon or Best Buy.  But new market entrants should find local partners to test product effectiveness before going national.

Did you miss insights and data from the five August blog posts?

The biggest older adult tech news from August was audible.  The US Food and Drug Administration approved the over-the-counter sale of hearing aids. Ironically that will not actually be official until October.  The implications are staggering – hopefully the implementation will match.  The big five hearing aid manufacturers will once again remake and remarket themselves, their brands and pricing to fit the new rule. Also in August, a new report on the status of US broadband access was released, highlighting major expansion underway.  Here are the five blog posts from August 2022:

With an Eye on Growth, iN2L + LifeLoop Hires Proven Finance and Marketing Leaders

08/22/2022

DENVER, June 22, 2022 /PRNewswire/ -- iN2L + LifeLoop, provider of the first and most comprehensive senior living technology platform developed to meaningfully impact staff effectiveness, workforce retention, staffing levels, and resident engagement, today announced the addition of Rachel Vincion as its chief financial officer and Cambria Jacobs as its chief marketing officer. Both Jacobs and Vincion will report directly to Lisa Taylor, CEO of iN2L+ LifeLoop, and will be instrumental in helping drive the organization's continued strategic growth.

Did you miss anything? Four Aging and Tech Posts from July 2022

July offered time to think about gaps and staff shortages. For example, we expect tech products to be more intuitive and usable than they are. So often we become mired in a swamp of settings, especially when upgrading to a new device or software version. Everyone seems to know someone who has waved a hand and dismissed even being trained on new offerings. At the same time, many are eager to learn and wish they knew how to know what they needed to know. Meanwhile, the labor shortage has impacted every aspect of senior care, requiring a rethink of financial health of the businesses and the role of technology. Occupancy in senior living dipped below 80% in 2021, though said now to be in a period of recovery --even as costs to operate and resident prices rise. Here are the four blog posts from July 2022.

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