January 2023

To reach older adults and their families, one go-to-market channel is not enough. Depending on the product or service, it may need a mix of resellers/distributors, face-to-face, and online sales. The 2022 FCC broadband progress map revealed the geographic areas of the US that lack high speed Internet access, and even if it were available, many do not go online, whether due to perceived lack of benefit, high cost, or low awareness. If that population needs a technology or service, such as access to benefits, their caregivers must search online on their behalf. Today if looking for assistive tech for older adults, today there are multiple options, including Amazon or Best Buy.  But new market entrants should find local partners to test product effectiveness before going national.

The 2023 Technology for Aging Market Overview is published. With the establishment of the term AgeTech at CES 2023, the formal interest in the market of offerings for older adults has now been established.  Investors are interested, startups are multiplying, and the landscape is favorable for new and intriguing offerings in the space.  And in some cases, the new offerings are coming from current players.  There are caveats, of course. Tech for all ages remains stubbornly difficult to use, whether it is the frequency of upgrades, the multiple steps to authenticate that the user is not a robot (including checking a box that one is not a robot!) and so it goes. We are not surprised at any of the barriers and pre-requisites we face to log on. And we know that new barriers are just around the corner.

CES 2023 is, as the sponsors say, a wrap. Smaller by half (100,000) than in olden times, there were plenty of new tech offerings there. AARP sponsored an entire large area for its AgeTech Summit – talks and displays of new tech for an older adult market, cataloguing participants in an online directory. CTA Foundation (as part of CES and Eureka Park) sponsored its Accessibility Contest which featured tech for people with vision, hearing, or physical limitations. In other wrap-up non-surprises, entrepreneurs are shifting to the enterprise for funding, or that the digital health user experience is key to senior uptake. Meanwhile, AARP’s new trends report indicates that smartphone adoption has jumped, potentially over 80% for those aged 70+, no surprise given the 3G sunsetting and the need to replace old cellphones. Here are 10 new offerings of interest, all information from the company’s website or news articles: