Dealing with companies, customer service can take valuable time. Let your favorite AI bot come to the rescue.
2025 scheduling underway.
Exceeding expectations in every way. The next report was going to be titled – “The Future of AI in Senior Living” but that was so yesterday. One 2023 document, The Future of Artificial Intelligence in Senior Living offered up the categories where it would/could be useful – including in remote home monitoring, and its ‘emerging’ categories of AI solutions for seniors and senior living communities. The report referred to a 2023 study about how an AI algorithm could predict patients at highest risk for readmission to the hospital – using multiple data sources as inputs. No surprise – the algorithm’s recommendations were used, and the predictions and care recommendations enabled a 21% reduction of rehospitalization.
The future has arrived for some – and the impact is noticeable. Of the first thirteen interviewees, several organizations, including skilled nursing facilities, are stepping outside of technology comfort zones to solve problems – saving staff and management time and labor. They are predicting health issues of specific residents, both before and after move-in. They are not relying on the broad Internet of data sources, where most of the negative commentary about AI is focused. Instead are loading up their own data or importing external data and applying AI tools to solve problems. Here are some specific examples, in use today:
The future is here – and it is AI-enabled. The application of machine learning, chatbots and other AI tools and features – is no longer just a future. More interviews will be conducted for this report, with the goal to publish some time in October, including naming the tech vendors mentioned in interviews. For those who have examples in senior care outside of the above list, it would be great to hear about them. At that time, interviewee quotes will be reviewed with them for publication along with the names of the companies participating. The report will also be discussed at the Longevity Innovation Summit in Washington in December 2024.