Related News Articles


Likely where AI cost benefit is being compared to human labor.


Workers are unwilling to work for less money to be in a management-described great 'culture'.


Data-rich article compares income to rents in multiple cities.


Including collaboration with your competitors in your local market.

Monthly blog archive

You are here

Tech, teens, and tunes for seniors

Older adults have more tech literacy than the WSJ credits.  I wish that I could love this article from the January 12 Wall Street Journal. Unfortunately, grump that I am, not so much. It looks horrendous to see the 'Who's Online' Pew numbers in the chart -- 20% for Older Boomers?  13% of the 65-73 range?  One pauses -- that's not right. Oh yeah, those are the percentages in those age ranges of the Internet-using population. So let's mull that over -- the 65+ population in total represents only 13% of the (entire) population in the US, so it kind of makes sense that 65-73 year olds are only 13% of the Internet-using population. So let's get the rest of the Pew Generations Online data out there for the record - 76% of older boomers (56-64) are online, 58% of those 65-73, and 30% of those 75+. Not too bad, more progress required.

The resources offered up won't get seniors online nationwide.  You go to and find me the page of tech-training programs for older adults that involve teens in my (or your area) -- and no, the 800-number for the Area Agency on Aging is not going to cut it. does offer a structured program that one can introduce into a school -- but it's for schools in New York City (also in New York, check out Let's add a few more for out-and-about seniors:, libraries (thousands of entries), community colleges, adult education courses at local high schools, and many local programs that can be brought into retirement communities -- too numerous to count.

Computer training and net literacy fits within the description of 'activities' in senior housing.  So back to 'retirement facilities' as noted in the Journal article. Teens are great, learning to text from them is fine (and yeah, it's kinda cool). But senior housing communities, including independent living and assisted living facilities, including those with dementia residents, have a responsibility to engage residents beyond TV, Bingo, and showing them movies. If nothing exists to help residents get started with computers (virus-free, supported networks, tech-sharp activity directors, etc.) then these are simply inadequate offerings -- families and those who work with seniors in these communities should complain. Certainly if they want to engage with local high schools looking to organize volunteer programs for bringing students to help seniors with technology, that's great. Please do -- and bring in language students to have conversations with non-English-speaking residents, train volunteers to help with activities -- both mentally stimulating, creative and physically interesting.  And include Saturdays and Sundays, please. And for students, I am willing to bet that they may also bring in volunteer paperwork verifying that time spent can be included as volunteer time on college or job applications as well.

And while I am on the subject of computer access and seniors, with wireless and Internet, let's add music. I was fortunate yesterday to speak with David Schofman, the founder of a music therapy technology firm (yes, those words are in the same sentence!).  This Texas-based company, Coro Health, began offering a technology platform in 2009 for assessing and, through their MusicFirst™ program (priced at $9.95 per month per user), customizing music therapy programs as well as spiritual, educational, audio books and other content for senior housing residents (from a central server through Wifi) or home-based individuals (from the Internet).  Providing customized music therapy tailored to individual needs is of extreme benefit for individuals with dementia -- never mind that some music actually can make everyone feel better. But that really doesn't scale well (so to speak). It's so dependent on the onsite presence of trained individuals -- or defaulted to one-tune-fits-all background music. Last year I was hopeful about a program that pre-loaded donated  iPods with music, but that really doesn't really scale up to the multitudes. Other than SpectiCast (streaming Philadelphia Orchestra concerts and other content) through a set-top box, I haven't seen or 'heard' too much else that can be deployed broadly.

Comments welcome.







Laurie, Great comments on the article. I wanted to dive deeper into the PEW statistics you mentioned, but the embedded link goes to SpectiCast. Could you provide us (readers) with the updated link? Thanks! Carl Hirschman SilverFox Broadband

Hi Laurie,

I was also bothered by the WSJ article. Too easily misunderstood.

I am frequently involved with school community service projects, and some of the best ones connect teens and seniors. Past projects have included computer tutors, helping seniors write autobiographies, demonstrating savvy web searching, helping with digital cameras, and so much more. I love these projects, and I am always on the lookout for others. Sometime I\'d like to try a project that helps seniors learn how to scan and save favorite pictures. Every middle and high school community service program should have senior tech training as an option for student service hours. 

One thing I've learned from all of this is that for each lesson seniors want a printed set of directions with generously sized type that helps them proceed step-by-step when no one is around to help. Providing instructions helps them focus on the tech learning tasks rather than on the note taking. (Just about everyone over 40 was trained to take notes when they learned something new.)

I am struck by the fact that senior communities do not seem to focus as much as they should on technology training. The places I visit, no matter how upscale, seem to scrimp on the quality of computer facilities.  I think the assumption is that people have computers in their homes, but the opportunity to learn as a group with support and social interaction cannot be beat. I wrote a post about this,", My Vision for Successful Senior Technology Training, a few months ago.

Marti Weston