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Under the radar -- A Plus Senior Computer

Senior computers -- not so many winners.  Over the past few years, several attempts at creating a 'Senior' computer have been tried, including as noted a pricey Senior PC partnership between HP and Microsoft, the thin-client GO Computer from MyGait, sold through FirstSTREET, which is not extensible -- what you get is what you get, and as a few frustrated comments on the blog post indicate, it's not to everyone's liking when it is time to add devices or additional software.

Senior-oriented software overlays.  Assuming that you have already purchased a computer, there are a number of vendors who have been out and about the past few years with software to make overly-complex computer interfaces more accessible to seniors -- including PointerWare (Windows XP) and InTouchLink (web-only, Windows and MAC). If there is no computer available already, no one to download software, or other constraints, maybe not -- although both these tools as well as ConnectedLiving and IN2L might be great for senior housing organizations that have activity coordinators -- champions and trainers.  

The iPad is interesting, but not necessarily for seniors.  Although I enjoyed the video and the fabulous marketing (how many devices have been introduced as 'magical'???), the swipe and pinch, hold it on your lap, etc., no easy add-ons, aspects of the iPad make it interesting as an additional device for folks who already have one of everything, but not as a standalone computer -- as this verified in this AARP iPad note. Those hoping to introduce computers to older and perhaps computer-phobic seniors, not sure it is a winner.

So here's another small vendor: A Plus Senior Computer. Offered by Computer Tutor Plus, Windows 7 enabled this tiny Hollywood, FL services company to provide a very tailored Dell Laptop (Games, Email, Google) for $699 (the GO Computer is $879 plus $19.95/month access to the service from MyGait), including a printed training manual and a month of support.

From A Plus Senior Computer exec Dale Dion: "There are only 3 icons: for games, email and Google. We turn off all messages so there are no pop-ups or questions for them to answer. We make over 40 "adjustments" to the computer so that it's extremely easy for seniors to use. It is a fully functioning computer so as they progress, there are no limits on what they can do on the computer. Our initial setup is with just 3 icons, Solitaire so if they are new to a computer they can get comfortable with the mouse, simple email (via Gmail), and an icon to go directly to Google. We include a 47 page illustrated manual that has a 10 step lesson plan so they can, one step at a time, become comfortable with the computer. Lesson one is turning the computer on and off just to give you an example of how basic we get. Finally we offer our own phone/remote connection service so if they have an issue or just a question on how to do something we can easily connect with their computer and help them."

Computers for seniors -- let's see some more vendors. Not included, of course, is the Internet service -- suggested from phone or cable company. Hopefully in the month of initial support, prospective users are walked through that process -- which can be its own nightmare. But unlike the GO Computer, there is no monthly service fee -- although in both cases, there is a money-back guarantee. If you have further experience with the GO Computer -- or if you try out the A Plus Senior Computer, please comment and let others know about it. And if you are familiar with another product -- this is a great place to post.


We recently ran across a piece of software by a start-up company called PointerWare ( Their tagline is "Computers Made Simple". You install the software and it provides a "shell" over Windows so that a senior doesn't have to contend with all the buttons, pop-up windows, warnings and messages. All they see on the screen is a handful of very large buttons titled Mail, Photos, Games, Internet, Phone and Exit. They offer a one month free trial and then its $149.

Here is a link to a video explaining it:

Hope this helps.

Tom Wilson
The CareGiver Partnership

Laurie, As always, you bring out some excellent points. It continues to amaze me that in this country of "choice" that manufacturers and designers continue to believe they can find the "one best solution" for everyone. How many different types of tooth paste are there? How many different cars? Let's go back to the old way of doing things. Actually talk to the person, determine thier needs, anticipate future needs and provide the best solution. Some will need a computer. Some will need a video phone. Some will need a fax machine. Some will want a cell phone or smart phone. And some will still like to sit down face to face. That is what makes the world interesting. As a consultant that is my value equation.

I think technology for seniors must have typical qualities that are 'long term' memory oriented. 'New' technology should be fun and engaging without multiple new buttons and gadgets. For example, Wii Sports has worked well in senior communities because seniors know what to do with the movement of bowling, baseball, etc. That's why I fell in love with the Iris 5000 video phone. It's a phone. End of subject. Nothing difficult about that. the phone rings and you answer. You simply see who you are talking too - which is even more engaging to seniors and their loved ones. It's simple.

I bought this computer in the last couple yrs and feel I was scammed. I don't even need or use any of the "adjustments" they made. The only thing I like is that it's guaranteed virus free for life. They charge extra for help. I recently called about a problem and they wanted to sell me an hour of assistance for $80! I said I'd ask my son instead. I should have listened to him in the first place and saved hundreds of dollars. The keyboard thate came with it was defective. They did send a replacement promptly, but I don't really like it. The letters are already rubbing off, and the bigger keys actually make it harder for me to use.