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Comments
From Amy Stapleton via LInkedIn
I don’t think it’s an either/or when it comes to chatbots and LLM-powered conversational AI. I think the chatbot examples you cite will, or should, at some point incorporate more of the power of LLMs to better understand the person’s request and provide useful answers. Those answers could be tailored based on the community the person is inquiring about. Lots of possibilities!
From Michael Nowak via LinkedIn
Laurie: Once again, thank you for this timely post on the possible use of existing tech solutions to address aginginplace and accessability.