The tech giants are working on adding voice-calling features to Echo and Google Home.
Boston, April 30, 2017
Washington, April 29, 2017
Boston, May 1, 2017
Ho, ho, ho-hum: more older adults use the Internet. Maybe 2011 will be the year I stop whining about older adults not being online. Pew just released its Generations Online 2010 report -- one of the few data sets that breaks the 65+ population down into subgroups. Surveyed in the spring, Pew reports that now online are: 76% of aged 56-64, older baby boomers; 58% of the 65-73 age range (Silent Generation???? Silent about what?); and 30% of those age 74+ (GI Generation). These percentages are all up a bit from the slightly different categorizations from the 2009 report. And there's more:
Marketplace device proliferation will exhaust prospective upgraders. Many folks I speak with believe that when baby boomers are older, in their mid-70's or beyond, they will 'take their tech with them,' and so resistance to tech among older adults will evaporate. Maybe not. The pace of change is accelerating, but the desire to keep spending and relearning, reading the manual and re-installing, swiping and re-typing, maybe that will dissipate as we age. I called Best Buy recently and tried to pin them down on how many steps were involved in setup of Internet-enabled TVs, the only type of TV they are rumored to be selling come January. Answer -- at least 5, not for the faint of heart, Geek Squad, hint hint. Or you could try this eHow 5-step article which the writer amusingly characterizes as 'easy'.
Aging is becoming more connected, but connecting the devices more daunting. It's a looming conundrum. We clearly want and need to be 'online' in some capacity. But we are entering a new and nasty period where devices and access mechanisms are multiplying like weeds -- and these weeds are mostly aimed at the young and determined. Product developers design in the image of their squeaky selves, devices destined to be inadequate or uncool in the shortest possible timeframe. Ain't it just grand that there are 15 different tablet competitors coming soon to a store near you, that if you get sick of the tiny buttons on your smart phone, you can drown in Droid choices; that as laptop screens for movie watching get larger, carry on space is getting smaller, wireless routers are baffling? And that extracting yourself from your phone contract -- so that you can change providers to better hear the call -- might cost as much or more than the phone you might buy?
I hope that in future Pew Research studies, there will be a way to tease out whether there is growing discomfort with the pace of tech change.